Terms Of Service

Last updated: September 28, 2026

Welcome to Trueroots Organic Spices ™ (a unit of MELIONS). By accessing or using our website, https://truerootsspices.in, you agree to be bound by these Terms of Service. These terms apply to all visitors, registered users, and customers of our store.

1. General Terms

These terms apply to all visitors, users, and customers of Trueroots Organic Spices. We currently accept and fulfill orders for delivery within India only. We reserve the right to update or modify these terms from time to time. Any changes will be posted directly on this page with an updated "Last updated" date.

2. Products & Pricing

Our store offers authentic Indian spices, masalas, whole spices, ground spices, herbal powders, and spice blends. Product descriptions, ingredients, package sizes, images, prices, availability, and storage instructions are provided on the respective product pages. We strive to present accurate information; however, prices and availability are subject to change without prior notice.

3. Product Use & Disclaimer (Culinary Purpose Only)

Our spices, masalas, and herbs are food products intended strictly for culinary and dietary use. They are not sold as medicines or pharmaceutical products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Please review ingredients and allergens carefully before consumption, especially if you have food allergies or specific dietary restrictions.

4. Orders, Payments & Cancellations

Payment must be successfully completed before order processing and dispatch begin. We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraudulent activity, stock unavailability, delivery restrictions, or other fulfillment constraints. If an order is cancelled by us after payment has been received, a full refund will be processed back to your original payment method.

5. Intellectual Property

All content on this website—including brand name, logos, graphics, text, images, product names, and layout—is the property of MELIONS (operating as Trueroots Organic Spices ™ under Trademark App. No. 6985172) or its content suppliers. Reproduction, copying, or unauthorized use of any material without prior written permission is strictly prohibited.

6. Limitation of Liability

To the maximum extent permitted by applicable Indian laws, Trueroots Organic Spices and its parent company MELIONS shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our website or products. This limitation does not affect statutory rights that cannot legally be excluded.

7. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of the use of this website or purchases made shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.